At Uneek Metalcraft, we are committed to delivering high-quality, Australian-made metal products using the latest technologies and the best manufacturing practices. Our products are crafted from locally sourced materials and designed for durability, performance, and long-term reliability. To ensure your confidence in our craftsmanship, we offer a standard 12-month warranty on all our products and workmanship.
Our Warranty Coverage
- Standard Warranty – All products and workmanship are covered by a 12-month warranty from the date of purchase, protecting against defects in materials and manufacturing.
- Extended Warranty (Up to 10 Years) – For select products and circumstances, we offer warranties of up to 10 years (terms and conditions apply).
What’s Covered?
- Manufacturing defects in materials and workmanship.
- Structural integrity and durability of our metal products.
- Surface and finishing defects resulting from faulty manufacturing.
What’s Not Covered?
- General wear and tear from normal use.
- Damage due to improper installation, misuse, negligence, or lack of maintenance.
- Exposure to extreme environmental conditions, chemicals, or modifications made after purchase.
- Accidental or intentional damage, vandalism, or unauthorized repairs.
Warranty Claim Process
If you experience any issues covered under this warranty, please follow these steps:
- Contact Us – Reach out via [insert email] with your proof of purchase, product details, and a description of the issue.
- Assessment – Our team will review your claim and may request additional information or an inspection.
- Resolution – If your claim is approved, we will repair, replace, or offer an appropriate solution at our discretion.
Terms & Conditions for Extended Warranty
- Extended warranties apply only to specific products and circumstances.
- Proof of purchase and compliance with recommended maintenance are required.
- Uneek Metalcraft reserves the right to determine warranty eligibility and resolution.
Get in Touch
For warranty claims, product inquiries, or further assistance, contact us at:
📧 Email: info@uneekmetalcraft.com.au
📞 Phone: 0430 303 170
📍 Address: Unit 2, 35 Glossop Street, St Marys NSW 2760
At Uneek Metalcraft, we stand by our products and are dedicated to customer satisfaction. Thank you for choosing Australian-made quality and innovation!